The simple fact that there were only a few features made this program more understandable. There just wasn't much. This is like an old school program but not really. Try it. It's not complicated or overly complex so it would be a good first program for you to try out. I had an experience and wanted more options on things that I could have done. There wasn't anything in the program that caught my attention until I was in college. I have now been through college and haven't used it much since I transferred to where I am now. We made a transition from a web-based program to a Windows-based program and it was a big problem in having those different types of programs on the same computer just to help transition back and forth. It's easy to use and the customer service is excellent. There are a few minor things I would like to see. I would like to see a more robust calendar, I would like to see a more user-friendly design that allows for more customizing of the layout. I would say the customer service is excellent and the platform has allowed us to easily track our appointments, resources and more.