This product is well made but should be branded iphone not itouch. The headphone jack is on the opposite side of the itouch. I tried several times to explain this to the manufacturer and they told me I was inserting it wrong and sent me pictures of how to work the item. I gave the product a 2 out of 5 for the volume control alone because I have to insert the itouch backwards to accommodate the misplaced headphone jack insert and this prevents the volume control from working properly. However, I'm sure that with the right product, it will work just fine.
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