Updated 1 month later: Nobody has NEVER contacted me about the missing pole. This is NOT for heavy use at all. The bars bend and the whole thing now leans forward. I'll wake up to him collapsing on the floor! Worst Purchase! I'm missing a pole and need it ASAP! Your instructions are "Contact our friendly staff", but how? Please contact me so I can get this pole. I don't want to disassemble this nightmare to send it back!
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