Since we're in a pandemic, I decided to learn how to make my own aromatherapy lotions, scrubs, and bath bombs to pass the time. I ordered this set because it has several scents I've never tried before and because it comes with freesia which was my favorite scent in college and I've really missed it.My overall experience with this product is positive and honestly, I'm thinking ahead to the end of this review, wondering how I'm going to find something about it to criticize (reviews should include the cons as well as the pros). I'll have to think hard.Pros:The packaging is sturdy yet elegant. Also, and I know this is something that should be expected but I feel like it can't be understated, these bottles don't leak. The caps are twist off (like soda bottles - the cap break away from the ring) so they are protected during shipment and they screw back on tightly after opening. The bottles are also capped with a dropper dispenser so you can either dispense the oil one drop at a time or use a "pipette" dropper to dispense a precisely measured amount.The EOs are good quality EOs. So far, I've used them in my salt scrubs and in a diffuser and I have had no issues with breathing or skin irritation (which can happen with some other EOs). The scents seem true to their flowers. Albeit, I have no idea what neroli and some of the others are supposed to smell like but I definitely know the smell of freesia, chamomile, rose, jasmine, and gardenia.My opinion on longevity is limited by the fact that I've only had the EOs for a couple of weeks. However, I made my first freesia salt scrub about 10 days ago and the scent is still holding. And the scents when used in a diffuser lasts for hours.Customer service appears to actually care what their customers think. They reached out to me to follow up on whether I was satisfied with my purchase even before my purchase arrived. They also responded quickly (within 12 hours) to my request to redeem the "buy one get one" coupon that was included in the box.Cons:I honestly can't think of one, at least not yet.
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