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1 Level
1319 Review
39 Karma

Review on LENSELL by Reginald Hamilton

Revainrating 5 out of 5

Very helpful tool for tracking KPI and daily tasks

I like that we are able to track our clients' KPIs in one place with ease, which is very convenient when it comes time do give feedback or keep tabs of their progress! The platform has also allowed us as employees within this organisation an easy way through quick reporting so there's no need going into each client file individually anymore - just log onto your dashboard once logged off you can go straight back up again without having to login first! There could be more options given out during onboarding process but other than that all good!! Great product overall great service from SalesforceLensell was always available whenever i needed them they were fast at responding even if its been months since my last contact via email/phone call etc.

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Pros
  • It makes keeping records much easier because everything will get synced automatically upon entering new data for any customer.
  • We have multiple customers under same parent account number (if applicable), hence being easily searchable using 'parent record', thus saving lots o ftime searching across various accounts manually
  • Customer management system works perfectly well; never had issues yet while trying different products before
Cons
  • It is hard to say