It's a pretty good marketing platform, although their implementation is lacking. It doesn't seem like they use any type of CRM software, which means they aren't getting any true insights into their contacts. In addition, they're selling their marketing cloud package as being "built for agencies", but in reality, their marketing cloud looks very similar to Mailchimp. Their implementation is lacking, which is evident from the fact that their sales team is asking me to change the order of columns in reports and such. Not impressed.