I like the responsiveness of the customer support team. They are always quick to respond to my inquiries and address any issues I may have. I do not like how my account was suspended for non-payment. I understand that they have a right to protect themselves, but I feel that this was not done in a right way. I had made a payment to them and was getting my VPS service. After a few weeks, I realized that I had forgotten to make a payment, and was being billed for the service without my knowledge. I called the customer service to find out what was going on and was told that I had been suspended for non-payment. I have since been reinstated to use my VPS service, but I have lost all of the data that I had on my server. In the past, my server was.