The team is very professional, they have been working in this field since 2014 so you can trust them to do their job right! Their support system works great too - I've never had any problems with it or my queries not being replied within 24 hours (as promised). They are always trying new things as well which keeps me interested about what's coming up from time to time. Nothing really at all that comes into mind now but maybe if there was something like an offline option of some kind? It would be nice sometimes when travelling around Europe especially during summertime where internet connections aren't reliable enough due to lack of coverage etc., however, having said that even then most people don’t use VPNs anyway because many providers just block those apps by default without asking permission first.