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Hungary, Budapest
1 Level
733 Review
32 Karma

Review on Trenro by Jerome Godwin

Revainrating 3 out of 5

Trenro Online Store: A Poor Gaming Experience

I had high expectations for the Trenro online shop because I am a gamer and social media influencer. My interactions with them, however, were utterly unsatisfactory. Although they have a large variety of games and consoles, their website is cluttered and challenging to use. The time it took me to locate the particular game I was looking for was much longer than it should have been. Additionally, their customer support was subpar. I contacted them with a query, and I got a vague, unhelpful response that didn't speak to my issues. Furthermore, they had poor shipping and delivery choices. The delivery of my purchase took much longer than I had anticipated, and when it did, it was damaged. I wasted my money on a scratched and unplayable game that I had purchased. Overall, I had a disappointing and frustrating experience with the Trenro online shop. Despite having a large collection of games and systems, they are not the best choice for gamers due to their cluttered website, unhelpful customer service, and poor shipping and delivery choices. Trenro is not a store I would suggest visiting.

Pros
  • Helpful and well-informed staff
Cons
  • Poor transportation containers