Separately, I would like to comment on the performance of the customer support service. To say that I was pleasantly surprised by their work would be an understatement. They respond nearly immediately, and they make every effort to resolve any issue in the most expedient and unobtrusive manner for the customer. If you're having issues with the program, just ask a few questions in the chat, and in the vast majority of situations, everything will be fixed. If the issue is with the hardware, the exchange or return will not bring absolutely no further suffering to the customer. 12 positive ratings out of a possible 10, I would recommend purchasing the pad itself!) If you require a professional controller mode, consider purchasing an older model such as the Vader 2 Pro or the Apex 3.