Below are some advantages: A little, fashionable machine that produces good coffee. For every taste, the off-shop offers a broad assortment of capsules. quickly warms water; all it takes is 30 seconds from the time you start to receive aromatic coffee. Two years of warranty. Cons are: I purchased a coffee maker in March 2022, and by September it had malfunctioned. Water started to leak out from under the case while the machine was in rest mode. The first repair request for Nespresso was made on September 27, and despite their repeated promises to call me, they never did. Instead, I received an SMS that said, "We could not get through to you, please call us back," despite the fact that I always had my phone with me and had no missed messages. As a result, the coffee maker wasn't taken in for repair until somewhere around mid-October. They only take it in for repairs if you are a member of the Nespresso club and have placed at least one capsule order, which is another quite intriguing revelation. Although I didn't have this condition, they attended to a meeting with me and took the automobile for repair despite the fact that Nespresso had been frozen for about three weeks. The car was picked up from the shop after a couple of weeks, and it continued to run smoothly until exactly one year later in November 2022. The issue reappeared in November when water started to accumulate under the automobile. When contacting Nespresso support again, the message "we could not get through to you" appeared once more. This time, the option to fix the machine or exchange it for a new one via the Trade In program was presented. To qualify, you must purchase at least 200 Nespresso capsules. I chose to take advantage of the deal, which cost me $7650 for the capsules. I received a brand-new coffee maker in the stunning lime color on November 25, 2022. Water started to appear under the new coffee maker once more on December 2. We contacted technical support once more, and once more the coffee maker was taken for repair. After the repair, I'm hoping it will last for at least 6 to 8 months or until the 200 capsules are finished, at which point I will look into other options.
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