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Serbia, Belgrade
1 Level
710 Review
73 Karma

Review on tomons by Don Wilson

Revainrating 1 out of 5

Tomons was a terrible online shopping experience due to inconsistent product quality and unhelpful staff.

Being a proud homeowner, I was eager to check out Tomons, an online shop that specializes in home improvement supplies. Unfortunately, my interactions with the business left me feeling let down and aggravated. The first problem I ran into was the wildly varying grade of the goods I bought. Some things were sturdy and would last a long time, while others were poorly constructed and would break after only a few uses. As a result, I had a hard time putting my faith in Tomons' product quality and was hesitant to make another buy. In addition, I found customer support to be useless and unresponsive when I tried to voice my concerns to them. My frustration grew as I made multiple efforts to get in touch with them but received no response or resolution to my concerns. Last but not least, I did not enjoy shopping at Tomons' web store. There was a delay in loading, and the search bar wasn't as user-friendly as I'd anticipated. Because of this, I felt like I was wasting my time trying to navigate the site in search of the products I required. As a whole, I would not advise anyone to shop at Tomons for their house improvement needs. Anyone seeking a stress-free purchasing experience should look elsewhere, as the erratic quality of their products, lackluster customer service, and aggravating user interface make them a poor option.

Pros
  • Simple, straightforward, and user-friendly web shop.
Cons
  • a website with a slow loading performance.