I like that we have an easy way to write prescriptions for our staff members without having them come into pharmacy with orders written by doctors who could be out of town or even home sick! There are some features such as sending messages back & forth via email between doctor's offices is not always possible/easy at times when trying from work computer (especially if you need urgent message). The security issues can sometimes make it hard to get what needed information quickly but once figured those problems they become non existent!! Our organization has been able solve many medical needs through this e system instead than going down route where patients would walk up front doors etc.. We no longer go thru long lines waiting just send emails using web browser while patient wait outside office building. This saves time both sides. ! Great product overall very secure so glad my boss saw how good use was getting rid off paper scripts writing process. !! Benefits include saving much precious resources over last year amount spent printing thousands upon thousand dollar bills each.