The product is very flexible which makes it easy for my team members as well; they are able do what ever task required by them within seconds only! I like how quick we get response from support when there were any issues during implementation or training phase!! Also its super user friendly software so anyone who has basic computer knowledge will be familiarized easily after using once. Nothing much yet but maybe minor bugs could have been fixed before going live since release date was not announced till few months ago now???