Incredibly rude (with a smile) manager. I used to love this branch above all the other ones before her leadership. I won’t be back. BA branch is awesome! 61st and Lewis branch is awesome! All of the good people have left the branch at 41st and Yale for other branches. It’s too bad.Worst branch in the industry! Nobody is there to greet or direct you. The rest is history. Where did customer service go?tried calling all day to get appt even their svc center could not give a # to reach..bad cuts svc never will use again closing all acts. so much for private client.. .Always long lines.
Usually only one Teller.
Tellers take FOREVER.
More than once a teller has mad a mistake on a cash deposit and then argued with me until I demanded that they county or by hand, only to realize they were wrong.