Review on F.R.M.S. by Boss Spangler

The ability for my staff (both internal and external)to document issues or incidents in an efficient manner without having to use multiple tools. I was not able to find anything i disliked about this product at time of purchase however since then as we have been using it more, there are things which could be improved upon such as making some sections easier to navigate through but other than that all good! We were looking into ways how our organization can improve efficiency with Incident Management & Response within our team.