The customer support is excellent, always willing to help you out!The product itself has been great so far (I have used it for about 3 weeks now). I wish there was an option where we could send in our own data points rather than having them pull from my google analytics account which isn't as accurate sometimes because of caching issues etc.. This would be helpful if they didn’t charge extra fees every time someone submits their info through GA API or some other way that wasn't free like emailing each user individually asking what information needs collecting/what type do want collected? It's very easy but can take forever depending how many users are connected at once - especially when using multiple accounts simultaneously since this doesn' t sync between different devices easily either by yourself via app nor does your mobile phone automatically show up even though.