Review on Relax and Renew with Shiatsu Neck Massager & Heat: Ideal Back Massager for Women and Men, Deep Tissue Kneading Shoulder Massager - Ultimate Massage Pillow for Neck, Back, Shoulder, Foot, and Leg by Shay Badger

I wasn't sure if this one would be strong enough but it is. It doesn't stick when I press hard to really hit the muscle. The warmth is pleasant and very soothing. I was wary of the price of this car. It costs less and usually means it is an inferior product. I was pleasantly surprised that it met my needs and appeared to be good value for money. I've had it for a month now and I use it at work so my neck and shoulders aren't so tight. It's quiet and the hand straps help me position it where I need it while still being able to relax. This is a Prime product so I received it in two days. I registered my warranty and received an immediate response from the company. Regarding customer service due to an issue, I can't give a review as I haven't had any negative issues so far. I sincerely recommend this product