I've read some bad reviews that said the rod fell off and rewound which eased the tension. How can there be so many positive reviews when it's a design issue? However, I had the same problem but was looking for the reason. Apparently, the rod twisted the bathroom tile it was adjacent to above the bathtub. I looked closely at the tiles and noticed that they were dusty. The house was just being built and I didn't notice the dust because the tiles are white. It was probably due to sanding down the drywall. I cleaned the tile completely and cleaned the end of the sticks where the ends of the silicone are. NO MORE auto-retract like before and it sticks to the tile like glue. I'm only giving 4 stars because tile cleaning should be included in the instructions. I doubt the same problem would arise if you used the pole on drywall or wood unless it was covered in a thick layer of glossy paint and dust. That looks great.
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