I bought these as used but received them unopened in the original packaging with a return label on it as I left left. Less than a year later. They dim and don't work. The people who love them told me to get in touch with Kai because that's not the quality they have. I have made. Kai's response was to discuss this with Revain as they only support their product when purchased directly from them. They've worked great on 8 projects I've used them on. The problem is that they are expensive and should definitely last longer than 8 projects and 9+ months. If you need to buy Kais from them otherwise eat money when they have problems and have scissors that you have to pay to fix them. To me. I would buy from another company that endorses their product, not just their store.
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