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Georgia
1 Level
716 Review
49 Karma

Review on Obosoyo by Eduardo Murillo

Revainrating 1 out of 5

A Disappointing Shopping Experience Can Be Had at the Obosoyo Online Store

My most recent encounter with the Obosoyo online store, as much as it hurts me to say it, left a lot to be desired in terms of customer service. My overall experience was not as positive as I would have liked it to be due to a number of factors, despite the fact that they have a large range of women's and men's clothing, shoes, jewelry, handbags, and wallets. To begin, the things that are being sold can have a chic appearance, but their actual quality is not satisfactory. I discovered that many of the items of clothing I purchased were made of low-quality materials and quickly became unwearable after only a few times being worn. The shoes were poorly built and unpleasant, which resulted in blisters and other forms of foot pain. In addition, Obosoyo's customer service left a lot to be desired and was not particularly impressive. I attempted to contact them about certain concerns I had regarding the overall quality of the products, but I did not receive a response. It was quite aggravating because I did not receive any support or direction on how to fix the problem that I was having. Last but not least, the website's actual interface was not very user-friendly. It was difficult to navigate the site and discover what I was looking for, and the procedure of checking out was bewildering and took a lot of time. In general, although at first look Obosoyo can appear to be an excellent online store, the fact is that my experience has shown me that it is not worth the time or money to shop there. The products themselves are of a poor quality, and the customer service and whole experience on the website are just as unsatisfactory. Shopping at Obosoyo is not something I would encourage, and I won't be going back there myself.

Pros
  • high-quality goods that are meticulously crafted.
Cons
  • It's possible that shipping timeframes will take longer than anticipated.