The best thing about targetbase is how easy it was to use for our team. There are so many different options you can choose from! It's really hard to find something I dislike as everything is great. We love using targetbase because of all their helpful tools they have available. They're very friendly and always willing to help us out with anything we need. If there were any downsides to this product it would be nothing but if you want to keep up with your customers then definitely go ahead and try this software. Keeping track of leads in one place has been easier than having to do it manually.