The most useful feature is that it can be used in any laboratory or facility with no restrictions! We are able to use all of our instruments without having additional licenses for each one which was very helpful when we were running out of space at work (a large building). I dislike how there isn't an option where if something goes wrong they will help fix/help us but only after many days later sometimes even weeks!! This has been extremely frustrating as well because everything from my computer freezing up-to just not being connected properly so nothing would show up until hours afterwards.- If anyone ever asks me about this product i highly recommend them using FP - LIMs instead of purchasing multiple separate products like other companies do since its cheaper than buying several different programs separately.