Love the size, price and easy cleaning. However, it doesn't keep my food warm. I packed my lunch at 6:30 and ate at 11:30. Dinner was neither hot nor warm. More than room temperature. I contacted the company because the insert said it had a lifetime warranty, but the only option I was told was to preheat my food bottle with hot water, then drain the water, dry it, and add the heated food. It took a lot longer to cook dinner than I would have liked, but I tried anyway. However, it makes no difference in the temperature of my food. A replacement would have been nice, but no one suggested.
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