I bought 3 of these and they all had quite bent pins inside. Instead of getting a replacement that would probably be in the same condition, I was able to open it up and straighten the pins so the connector could be plugged in. I would not recommend this course of action as it could pose a fire hazard, I have electrical knowledge so felt comfortable fixing it myself. I chose this one because of the low price but in hindsight I would have paid extra for the Monster brand as I have used them both and they are in perfect condition.
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