I have been working with blackbirds for almost 2 years now as their main website developer/manager (as well as some of my clients). They are extremely professional people to work with who always go above an beyond what they say that it will be done when you need them too! There has not been anything negative about this so far - only positive comments from our customers we've served while using BLACKBIRD! Their customer service department keeps me informed constantly via phone calls or emails whenever there's any questions regarding projects within which i am involved through BESM Solutions Inc., such as development process flow management etc.. Always good communication between client & myself!