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1355 Review
34 Karma

Review on Lighthouse Computer Services, Inc. by Darrin Parasson

Revainrating 5 out of 5

Great Customer Service, Solid Platforms & A Team That Cares

I have worked with this team for over 10 years now as an employee in their organization or working independently through other vendors they've hired me from time too many times so that's how much trust we build up together! We are currently looking at migrating our email platform off Exchange into Office 365 but there has been some issues which caused us delays (which was not expected).

img 1 attached to Lighthouse Computer Services, Inc. review by Darrin Parasson

The support staff here were really helpful getting things sorted out quickly once it became apparent what needed fixing/tweaking etc., They also helped get my current vendor onboarded when switching providers - something else worth mentioning because those guys did such great work helping them understand all aspects involved before signing any contracts!! Their customer care skills definitely stand above others within similar industries who may be more focused around just providing services rather than building long term relationships built upon mutual respect / understanding each.

Pros
  • Great technical knowledge base
  • Strong desire to help customers succeed while being flexible enough if you need assistance outside your normal hours.
  • Reliable & responsive communication via phone calls , messages even though sometimes difficult scheduling conflicts can arise between meeting schedules due diligence is made by myself.etc.to meet both parties goals where possible without hurting anyone along its way..even after business closes.it seems like everyone still continues trying until no one
Cons
  • It is hard to say