As you can see, there are many pluses, the brush is really cool and effective, but one minus practically crosses them all out. In February and March 2022 I bought two brushes. First to my husband, then to myself. The March (second) brush after 10 days began to crackle in the motor block, i. E. began to work just 2 times louder, although the February (first) one worked for more than a month and nothing like that happened to it. I took the brush to the service, contacted the store, said that I didn’t want to repair the brush, but I want to get a replacement, because the brush didn’t work as it should for 2 weeks. As a result, a month (!) Waited for an act from the service center. But the brush was eventually replaced, indicating the problem of "noise in the motor block", saying that with such a problem the filling of the block completely changes. And as soon as I received a fresh brush, the February one began to rattle. Since her husband used her for almost two months (and not actively and not daily, because he went on a business trip and left her at home), then it will not be possible to replace it, just wait for repairs, apparently again at least a month, or even two, therefore, we haven’t begun to hand it over yet, we are waiting for the engine to finally go out and then we will hand it over to replace the block. Unfortunately, from a brush for almost 6,000, you expect it to work without problems for at least a year, and better, of course, all two. And you don’t have to run around services that are either in the industrial zone, or just some kind of underservice. On the Braun website, by the way, there is very outdated information on current service centers, which is also surprising. In general, all this hemorrhoids with the ringing of services, with delivery and waiting for 1-2 months, only tells us that next time we will think carefully whether to take brushes for almost 12,000 from BRAUN for a family. Rating 3 points, if one of the two failed, the rating would undoubtedly be higher, but, alas, two brushes in a row that fail in the first two months are already some statistics. By the way, I looked at the box, the first two were not from the same batch. So what caused such a breakdown is unknown.
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