I like how easy it is to use, there are many options available within each scenario (themes).
The interface also works very smoothly with all devices including mobile phones making this product ideal as we have multiple offices around Australia! There's nothing really that i dislike about boxphing at present however if anything more customisation would be nice - perhaps even allow users to create their own scenarios using pre-existing templates? We're looking into ways where staff can participate in simulations remotely so they don't need to travel or train locally when possible but still receive the same benefits.