The listing (and on their website) says the scanner works with Mac. The software included in the package is for Windows ONLY. Your website does not provide Mac software downloads for this scanner. The only link I could find was for another product and the Mac software for it doesn't install when using the serial number of that scanner (Shine 800 Pro). I needed it for an urgent order and bought it because it was delivered quickly. Without the ability to install software, I'm stuck. They do NOT have a support phone number or live chat so I'm sitting here with a useless doorstop.
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