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1 Level
769 Review
59 Karma

Review on Skillrater by Shaun Helm

Revainrating 4 out of 5

Great platform with great customer support

I like that you can see how your reviews are doing over time, as well as what percentage of people have reviewed each comment (or rating). It's also nice when someone leaves an honest/constructive response - but not always! Sometimes they just leave "thanks" or something along those lines without actually responding in any way at all. The ability for users who don't know anyone personally still be able to give their opinion is awesome too. Also would love if there were more categories available beyond 'great' / 'average'/etc., so we could get better data overall about our service offerings. We're trying out different ways to help customers find good employees quickly through recommendations from friends & colleagues.

img 1 attached to Skillrater review by Shaun Helm



Pros
  • Easy access via mobile devices + easy navigation between sections; it feels very intuitive.I appreciate seeing ratings update live while using app..and ease with which comments may go unanswered by customer due lack personal connection.
Cons
  • Not enough options within category section
  • Would prefer option where user has choice wether he'd want 1st party vs 3rd Party recommendation