I like how they have many different features in one place so you don't need separate apps or devices just go where your friends are! Sometimes when i am logged into my account at yahoo its not showing me all of what is going with other accounts which can be confusing sometimes but overall great service if used correctly!! They give out free credits every month as well. You also should check them because there services could change over time depending upon their needs/business growth etc.. The best thing about this program was getting help from people who actually had experience using social media platforms such us Facebook & Twitter I like how simple this software is because you can see everything at one time without having multiple windows open up in front of me! There are several things which could be improved but overall its an amazing product with many great features!! It has helped my client tremendously by allowing her access from anywhere she might need help through text or email (she lives out side) as well allows us both ease when we want/need some support during our day jobs together.