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Darius Glatzel photo
South Africa, Pretoria
1 Level
716 Review
93 Karma

Review on Bassion by Darius Glatzel

Revainrating 3 out of 5

The Bastion Online Store: A Lost Chance at Superior Merchandise

I was recently dissatisfied and frustrated by my interaction with the Bassion online shop. Products advertised as being available in a broad variety of flavors and styles turned out to be uninspired and underwhelming. The goods themselves were of poor quality. The materials used in the items I bought from their shop were extremely flimsy and low-quality, so I was constantly fixing or replacing them. I felt tricked and deceived because the products didn't appear anything like the photos on the website. Their lackadaisical and unprofessional customer service made things even worse. They were unhelpful in responding to my questions, and eventually ignored them altogether. Their apparent absence of empathy and willingness to assist me made the situation more discouraging. In sum, if you're searching for a pleasant online shopping experience, I wouldn't suggest Bassion. Despite their claims, the store's offerings are uninspiring, the quality of its goods is poor, and its customer service is inept. My search for a trustworthy internet retailer is over; I won't be returning to this one.

Pros
  • Top-notch assistance for customers
Cons
  • Pricing may be excessive for some products.