The support team at sweet labs are very helpful when you need help with your account or have any questions related to our product as they try hard to get back in touch within 24 hours of receiving feedback from customers via email/support ticketing system. I am yet not satisfied about how well it works compared to other similar apps like AppyPie but i think its getting there soon! We used this tool because we were looking out ways to increase installs without spending money upfront which was difficult so far using google play store ads etc.