The team is professional, prompt to respond as well knowledgeable about their field of expertise (finance). They are very good at what they do - I have no complaints! Their pricing structure makes it easy for us small business owner who don't want or need many bells & whistles but still require some level security services such an SSL certificate etc., which can be costly if you're not paying by invoice each month / year like we were before using them; however now its so cheap ($5 per domain) there's really nothing much wrong here anymore unless your looking specifically into this area then yes maybe look elsewhere?