I like that it gives me my information in one place so i don't need to look through different places/apps for everything. It doesn't give you all of your options but if you know where they are its not too hard to find them. We're trying to get our employees from multiple agencies to be able to transfer easily between accounts when needed (ie during vacation). This has been easier than we thought because most people can do their own transfers using this app rather then having someone else make those changes as well. I like the ability to customize the look and feel of the system. I also like the ease of use. I dislike the time it takes to get a new user up and running. I think the system is a little dated. I would like to see more modern features. I am solving the need for a system that is easy to use and provides a lot of customization. I am solving the need to have a system that is easy to use and provides a lot of customization.