The layout was easy for me, with most of my contacts already imported from LinkedIn or Facebook I could very easily set up this service without much trouble at all! It's not really anything that is bad about it - everything works as expected (and advertised). You can use many different types of layouts/templates so you're sure they will fit what ever type of business look like yours are looking to represent online through their emails. We have been able solve our problems using brandmymail. A few minor things but nothing major other than being happy we found them when searching around ourselves first before doing any marketing work for us, makes sense now since there seems to be more services out here then just those two main ones mentioned above.