The ease of use for our users to navigate this system is second to none! There are many features that I like about this software but my favorite is how easily it can be integrated with other applications such as Sharepoint. We have been able to streamline the process of creating new documents from multiple locations, allowing seamless collaboration across teams. It's not always easy to find all the answers we need online so having an expert at your disposal makes things much easier. The ease of use as well being able to implement without any issues is what I like best about this program! There's not much for me dislike in my experience with it so far but there are definitely better options out their that have other features included such as email or mobile device integration (which would be nice). We've been using feiths products since we started working at our current job 8 years ago now - no complaints here yet from us!!