I like that it allows me to do my work without having to be physically at my computer. It allows me to log into my account any time, day or night! There can sometimes be problems with the service when they are updating/fixing things. Sometimes I have to wait for several minutes before I am able to get back to writing my notes. I wish there was a way to have more than one file open at a time so that I could use both my desktop and laptop computers. If you're looking for something to help you transcribe your notes, this may be what you need! Being able to write my notes from home has helped me stay organized and be more efficient.