Overall this is a pretty good cordless vacuum. Amazingly powerful and powerful enough to clean 2 bedrooms around town as a complement to our robot vacuum cleaner. The main head is not too wide, so it will probably take a long time to build a big house with it. We have a dog and the robot (one of the cheapest) picks up 70% and we use the vacuum cleaner once a week or two. This vacuum has all the makings of a great one, but it does have a few design flaws that are a little annoying and, frankly, just disappointing that they haven't been spotted. Trash can is difficult to empty unless full of small items. All dirt collects in the ring (yes, that's the right word) between the filter and the walls of the round tank - a space about an inch by 6 inches in diameter. The tank opens at one end (it will not detach from the vacuum block). which makes life easier). If you only have small items (like Cheerios) they should fall out easily. If you have a wool carpet that builds up and sheds or a dog that sheds this ring will clog and things won't fall out and you have to get it out with your finger As the vacuum has a number of attachments (a couple of small brushes for use as a handheld vacuum, a long extension for the main brush, 2 different main brushes), you have to press the little lever button to remove the brush or extension cord For some reason the good folks at Hoover put the button in the part you put in handheld instead of built into the part you're pulling in such a way that you can't do it with one hand. So if you're using a handheld vacuum with a small brush head that you want to remove, you'll need to grab the vacuum under your arm, press the button with the same hand, and then use the other hand to remove the attachment. This differs from the placement of the buttons on the attachments, so you continue to hold the vacuum cleaner with one hand on the handle as usual and then press the button on the attachment and pull at the same time. I think this was done to save $ on button mechanisms or just poorly thought out.3. It's probably more of a marketing and psychological thing. The battery lasts quite a long time in Eco mode. In general, the suction power is significantly reduced, but is sufficient for normal cleaning. If you are NOT in Eco mode and Carpet mode (these are the only 2 selectable modes) the battery will drain in about 20 minutes. Why not make Eco mode the default and create a button for "Hyper" mode (which is currently normal). That way I don't have to feel like I'm underestimating the vacuum's performance and not breaking my bank to extend battery life. Do not blame the user for going into hyper mode and draining the battery, not for the cleaner can't run more than 20 minutes under normal conditions. This will remove some artificial frustration. Make me feel like I'm using some sort of Thor's special boost power reserve and I'll happily drain the battery in 20 minutes. Why would you present it as a punishment rather than a perk? Same concept as at gas stations for cash and card. No gas station will ever "punish" you by charging you on top of the credit card rate - instead the cash rate is common and you get a discount with cc. The prices may remain the same, but if you make them different in the 2nd case, you will make the customer happier.
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