I love how easy it was to use during my pregnancy with no problems at all! There are many different options, from prenatal vitamins/supplements, prescriptions etc. And you can pick up your prescription right there if needed too!! It's not very big so sometimes when i'm in stores without another person around me (like grocery store) people will walk away or be distracted while waiting their turn - but this isn't something specific about cvs specifically since its just common sense of customer service. Try out any other pharmacy before saying anything negative because most likely those issues won't happen once using a new system like cvs has implemented. Prenatal appointments were super convenient as well being able to purchase over the counter items easily.