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Sheila Hill photo
New Zealand, Wellington
1 Level
491 Review
0 Karma

Review on BinetGo Calming Original Washable Waterproof by Sheila Hill

Revainrating 5 out of 5

The cat LOVES it! in Beds & Furniture

UPDATE: When I emailed the company suggesting that clear instructions should be placed on the outside of the shrink wrap to ensure no one cuts the actual bottom of the cat bed, they offered them to send me a replacement bed. I felt bad as it was partly my fault for not being more careful and assuming the black was part of the shrink wrap and offering to pay for it. They didn't want to hear about it and sent me a new bed! Enjoy shopping with this company! They are good people and want their customers to be happy! Original post: I still give this product five stars because as you can see my cat loves it and it's one of the softest pet beds I've ever bought. However, I wanted to warn other buyers to be very careful when trimming a plastic bed. It comes compressed and shrink-wrapped and although I did cut along the edge I didn't realize that the black part that was part of the shrink wrap was the bottom of the bed and I ended up cutting a hole in the bed. So it's a bit of a shame to spend $40 and start with a hole in the bottom of the bed. Again, maybe we can put it down to my not being more careful, but I emailed the company to let them know they might want to put some sort of warning on the outside of the shrink wrap because it's for me looked like it was part of the plastic packaging. Learn from my mistake if you order! Oh, and as a side note, this is a large bed and I ordered navy blue, but it's actually more of a charcoal gray color that I wanted! My cat is 11 pounds for reference and I wanted her to have room to spread out because she tends to sleep that way.

Pros
  • Pretty packaging
Cons
  • Transparency