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Review on 👠 SONGMICS Shoe Rack, Stackable Metal Shoe Shelf, 3-Tier Shoe Storage Organizer, Holds 12 to 15 Pairs of Shoes, for Living Room, Entryway, Hallway, Closet, Black ULSA13BK+ by Angie Gonzalez

Name: 👠 SONGMICS Shoe Rack, Stackable Metal Shoe Shelf, 3-Tier Shoe Storage Organizer, Holds 12 to 15 Pairs of Shoes, for Living Room, Entryway, Hallway, Closet, Black ULSA13BK+
Item: 👠 SONGMICS Shoe Rack, Stackable Metal Shoe Shelf, 3-Tier Shoe Storage Organizer, Holds 12 to 15 Pairs of Shoes, for Living Room, Entryway, Hallway, Closet, Black ULSA13BK+
Rating: 5

October 20, 2022

Excellent customer service!

I like the product. That's exactly what I need. As a nurse I need a place to put my shoes in front of the house. Unfortunately I can't assemble the complete rack because a part was missing in the kit. I'm frustrated because now I have to disassemble what I assembled and ship it back. Then I have to wait another week for a new kit and hope that all the parts are there. The manufacturer's quality control does not have to be great. Update: I received an email that the missing part would be sent to me. I appreciate fast customer service!

Pros

Useful not only for the intended purpose

Cons

There are defects

New products

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