The UI is very intuitive, I am able to create automated workflows that are easy to understand by my colleagues who do not have any programming experience either! It has so far been great working with them as they always come back quickly when there is an issue or question we don't quite know how best solve it ourselves (which happens often!). We haven’t found many things about their product which isn’t good - just keep trying out new features until you find something your team likes using within our own workflow process management system at work!! Easy access from anywhere via web browser & mobile app means no more time wasting waiting around before tasks get started!