Needs McDuory customer service and that's what I got, customer service. Thanks McDuory Now for the long version. I took on the task of cutting the umbilical cord ($180 a month) for my 73 year old mother-in-law. i know what i was thinking After 40 days I discovered that a small part of the antenna was not working properly, then I did something I had never done before (because of all the war stories I had heard), contacted support. Not only did they respond in less than a few hours over the weekend, but the replacement part was at my house in about 10 minutes, maybe 2 days later. Finally a company that understands the value of customer service. Now we have to work on the word free, I don't think anyone knows the meaning.
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