note: I contacted the company directly and they refunded me in full. I have purchased smaller packages of this product and it seems to have helped my husky with ZRD a great deal along with her other medications. I decided to buy a bath as I would be using the zinc indefinitely. it appeared to be sealed fairly well, but some zinc powder leaked out. The first thing I noticed was a distinctly different color. the smaller sac is pale yellowish in color. The tub was very dark brown. there are also gravel-sized hard lumps in the bucket. I read reviews saying it was normal etc so decided to give it a try. the dog seemed less interested in this powder than in the bags. The company's customer service told me they had no emails about it and it should be safe. I decided to return it but the company was kind enough to credit my account as I was dissatisfied. She had a noticeable change in symptoms, but I can't tell if it's the zinc or not. I will try to update this review in a few weeks after bagged zinc.
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