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United Kingdom, Belfast
1 Level
753 Review
37 Karma

Review on AmzBarley by Michael Mayes

Revainrating 2 out of 5

Warning to Customers: My Horrible Experience with the AmzBarley Online Store [Cautionary Tale]

Recently, I made the unfortunate decision to place an order with AmzBarley, and I have to say that it was one of the most frustrating instances of online purchasing that I have ever encountered. My order finally arrived after an inexplicably long wait, and the items were nothing like what was advertised on the website. This was despite the fact that they guaranteed that the clothing, shoes, and accessories would be of a high standard. To make matters even more difficult, when I attempted to return the items, I was met with a procedure that was complicated and unclear. I was eventually able to get the return process started after making a significant investment of both time and effort. However, this was only possible after I had communicated with their customer support team via a number of emails and phone calls. When I eventually received my refund, the amount that it was for was significantly less than what I had initially paid for the item. In addition to deducting an excessive restocking fee from my refund, AmzBarley also charged me for shipping and handling, despite the fact that these costs were not made explicit at the time that the purchase was made. I found my entire experience with AmzBarley to be extremely discouraging and aggravating on the whole. Their lack of responsiveness and inability to provide assistance, coupled with their questionable business practices, left me with the impression that I was taken advantage of. I would definitely advise anyone not to do business with this online store, and I would recommend that they take their money elsewhere.

Pros
  • Low costs without sacrificing quality.
Cons
  • Occasionally slow shipping periods for orders.