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1 Level
779 Review
42 Karma

Review on AUSTIN FRASER by Travis Oetting

Revainrating 5 out of 5

Fantastic service - always willing to help & great customer focus

The team is incredibly knowledgeable, which really benefits any work that we do through them! They are always accessible for advice with my day-to Day tasks - they make sure i get everything sorted out before I go home each night so there's nothing to worry about when it comes time round next week etc! Really happy working here as its very customer focussed but also friendly too (and thats easy)! The team at Austins are always willing to help, they listen when you explain your needs & then take it from there with no hassle or confusion! Not much really - we're working together now so I can't comment too heavily but overall good experience for both parties :) If anything maybe try some of their other services as well (e-learning / induction etc) if nothing else just because its another opportunity cost free service that could be used elsewhere?

img 1 attached to AUSTIN FRASER review by Travis Oetting



Pros
  • Availability throughout regular business hoursMonitors availability within our network.
  • Can schedule in meetings easily via email/IM.No need call back into centre staff..Easy process once scheduled meeting has been assigned an attendee !!!Very helpful admin support desk available whenever required : )Good feedback channels provided by managementTeam knowledge base access
Cons
  • Mostly okay, but...