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1 Level
802 Review
59 Karma

Review on QBurst ContextIQ by Chris Ostby

Revainrating 4 out of 5

Easy way for customer's recommend other purchases

I like how easy it was to set up, we were able get recommendations within minutes! There are some features missing such as adding new items or tags but these could be added easily at no cost so all in one place now!! Recommendations seem good if you don't have too many different products/ categories then this might not work really well however with multiple product areas where they can offer similar options - its very useful here.

img 1 attached to QBurst ContextIQ review by Chris Ostby

Using our own data from customers who purchased things through various channels (ie web store vs phone app).

Pros
  • Easy integration
  • Great customer support when issues arise extremely fast response time for queries.
  • Very helpful team always ready willing & happy help out any way possible :)
Cons
  • Some limitations around tagging certain information about purchases.
  • Would love more suggestions offered once user has made purchase etc