The support team is very responsive and does what they say. They are always willing to help me out when I have questions or need assistance. Their prices are quite competitive compared to other providers and they don't charge for any transfers between servers. It takes them a while to get back to you after submitting tickets. If you're looking for a reliable provider, then this one's for you! They provide 24/7 support which is great when something goes wrong. We use their ASP.Net hosting package but we also do some work with their Java hosting services.